US-based GoDaddy is one of the largest web hosting companies around. As one of the few that’s done television advertising, it’s probably the best known, too. Even its cheapest web hosting package comes with 100GB storage, unmetered bandwidth, and a free domain – with plenty of options due to GoDaddy's vast domain name repository. GoDaddy also boasts a guaranteed 99.9% uptime, free backup and restore, and expert hosting support available 24/7, all year round. 
Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers. 
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