You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
Support is provided in various ways such as through a Support Portal, Video Tutorials, Telephone, Live Chat, and Ticket Submission. All of these support options are available 24/7. Reviews regarding HostGator’s support system were mixed. A lot of people were pleased with their support staff. Although, some people were also pissed as representatives were stated to be incompetent with the company’s products and services.
Yes, you can type “free website hosting” into a search engine of your choice, and you will get results. Don’t do it. At best, you will be stuck with shoddy service, semi-reliable uptime, and ridiculously short-lived storage and bandwidth capacities. The free options out there will frustrate you, and putting yourself through that makes zero sense when you can have quality hosting for as little as $2 a month.