The company provides various options for support. These include Live Chat, Knowledge Base, Support Tickets, and 24/7 Toll-Free Call Center. You get a follow-up within an hour (or less) with their support tickets. Their telephone support doesn’t have waiting periods that’ll make you cringe. Most reviews attest to this guarantee by the said company by giving them superb ratings on reviews. According to customers, they have the best value for money and support was delivered promptly.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software. 

Many web hosts offer limited features in their starter packages and then expand the offerings (sometimes tremendously) for higher-tier plans. Read the small print to make sure the plan you are selecting offers what you need. If you need a site builder application to design your website, make sure that the low-cost web host you are picking actually comes with a site builder. Many of them require you to pay for the builder as a separate add-on. Website builders usually don't cost a lot of money, but if you can find a web host that includes one for free, that's money in your pocket. And, if it's integrated with your hosting service, you're more likely to have a smooth, supported experience.
If you're not sure of the type of hosting your business needs, you might want to start small, with shared Web hosting. You can always graduate to a more robust, feature-rich package of, say, VPS hosting or even dedicated hosting in the future. Unfortunately, some hosts don't offer all hosting types. Consider how much you expect to grow your website, and how soon, before you commit to anything longer than a one-year plan. It's worth spending the time up front to make sure that the host you select with is able to provide the growth you envision for your site, as switching web hosting providers midstream is not a trivial undertaking.
In this day and age, you don’t have to be a 5-star designer or experienced developer to have a website. That’s why man invented website builders — the time-saving, headache-free, web-design-for-dummies alternative to complex coding. You can point and click to add elements like photos or videos, type content into a visual editor, click one more button, and watch as it all magically appears live on the Internet. Seriously, these tools are brilliant, and it gets better:
With more than 2 million websites using BH, you know you are safe with the service. They offer you all there is you need, plus a whole bunch of other features. And whenever your website takes off and grows beyond expectation, you can instantly upgrade to a larger plan and keep your site running continuously. FYI, before you even begin, you would need a domain name. If you still do not have one, Bluehost offers you one for free. I told you these guys take care of your project in its entirety.
Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
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