Finally, we were quite happy with their money-back guarantee. They offer a full 90-day guarantee (except for domain names you buy) and a pro-rated refund for the rest of your time. So if you want to cancel after 18 months and have six months left in your term, you'll get back the cost of the six remaining months. It's clear, it's understandable, and it's the straightforward way we'd like to see most providers use as a model.
If you’re not online, many people won’t know you or your business exist, as 95% of consumers search for local businesses online. Business owners aren’t the only ones who benefit from a powerful online presence. Creatives can share their artistry. Writers find a platform from which to be heard. And computer science majors can flex their programming muscles.
On the topic of dedicated hosting, many web hosting services also offer managed hosting. This type of hosting sees the web host act as your IT department, handling a server's maintenance and upkeep. This hosting option is something that you'd typically find with dedicated servers, so it's a business-centric addition. Naturally, it adds a few bucks to the hosting cost, but nothing that should break the bank if you have the resources for a dedicated server.
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HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
While all the hosts atop our email hosting reviews tout reliable security features, SiteGround and InMotion lead the market when it comes to secure email hosting. As you’re comparing hosting plans, look for words like IMAP or POP3, SPAM filtering, virus protection, and 24/7 server monitoring. SiteGround and InMotion Hosting offer all of the above, whether you’re shopping for business or pleasure.
Mailboxes and email storage offered by web hosts give you professional email addresses with your website’s domain name. Ideally, a web host will offer unlimited mailboxes so you can give each of your employees an individual email address and have room to grow. You’ll also want ample mailbox space so you won’t have to worry about needing to delete files and possibly losing important data.
I’ve been with siteground for a number of years now after changing from another hosting company. I am more than happy with the level of support I get – its quick, efficient and they talk in layman’s terms – in terms a non techy person like myself can understand. I’ve never had to wait for more than a few minutes for someone to help me – this support is so important
cPanel hosting: Some web hosts offer the popular web hosting control panel cPanel as part of their hosting packages, pre-installing the software for you. The control panel allows VPS and dedicated server users to more easily manage their servers, databases, and hosting settings. Shared hosting customers enjoy the intuitive interface from which they can install apps, like WordPress or PrestaShop, and manage their domains, email, and files.
If you want the security and privacy features of the above solutions while not paying too much, Rackspace offers the best alternative. In fact, they claim “256-bit Encryption in transit and at rest.” Rackspace offers a basic plan at $2/user/month, with huge 25 GB mailboxes, 30 GB cloud storage and unlimited email aliases. You can run your emails from Apple Mail, Mozilla Thunderbird and Microsoft Outlook.
Many web hosts offer WordPress hosting and configuration services to make building and publishing a WordPress site simple even for beginners. The software is either pre-installed or can be installed using a single-click auto-installer tool provided by the host. Everything is ready for you to start building out the site from the beginning, and your WordPress site data is (typically) backed up automatically.
Virtual private server (VPS) or cloud hosting can be a good middle-of-the-road option between the lowest pricing (shared servers) and highest reliability (dedicated servers). A VPS is a physical server that usually has multiple sites hosted on it. However, it’s much more sophisticated than shared servers in its ability to distribute server resources – and it carries a lighter price tag than for dedicated hosting.
Absolutely. You have the option to customize your website based on your business needs. You can add site content wherever you’d like in a variety of sections; from multiple site pages, to scrollable sections that you can add to each of those pages, to a gallery of images, menus and price lists, and YouTube or Vimeo videos. Each section in your website is customizable as well, from the name of the page, to your website’s navigation bar. You’ll also have the ability to change text colors, styles and font. It’s important to have a mobile and desktop-friendly website. With Website Builder you’ll be able to choose tablet and desktop layouts to give your visitors the experience you want them to have.
For email, security starts with spam, otherwise known as unsolicited email. This is often the bane of not only those who live in their email inboxes,but also of the IT administrators who manage email services. The good news is that spam filters are getting better every day and email providers tend to deploy the very latest and greatest for their customers. The bad news is that these filters still aren't perfect, which means they can catch a lot of "good" email but often vary significantly in effectiveness. Today's spam filters are based largely on machine learning (ML) as the primary method of determining what's bound for the trash bin. Given that ML gets more effective over time, it is no surprise that the services that have been around the longest tend to have better spam detection.
Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost.
That said, not all web hosts offer email. WP Engine, for example, does not. In such instances, you must email accounts from a company other than your web host. GoDaddy, for instance, sells email packages starting at $3.49 per user, per month. That might sound like a hassle, and just one more thing to keep track of, but there are actually some webmasters who feel that separating your email hosting and web hosting services is smart. That way, one provider going offline won't completely bork your business.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.