The biggest drawbacks: scrubbing your records is not fast enough because the emails are retained for 14 days, and system logs up to 180 days. Also, compared to Rackspace, Zoho and G Suite, Fastmail has less storage space for a basic plan: only 2 GB for $3/user/month. Still, we’re giving it the highest rating, 5 for Value, on account of the sheer number of supported features.
For those unlucky enough to choose an email host that doesn't have built-in spam detection, it can often be an ordeal to route email correctly through a third-party filtering service. Some businesses actually prefer engaging with a third-party spam filterer, mostly for compliance or customization reasons. But, for the majority of SMBs, this is headache they would be best off trying to avoid.
The first thing that caught our eye about Complete Internet Hosting was a great answer to my biggest complaint about hosting providers. Most hosting providers will suck you in with a relatively aggressive starting price, but when it comes time to renew, the renewal price can be two or three times the original price. I've even found one company that renews at more than six times the original price.